Privacy Policy

Sigowill, provides this website under the web address www.sigowill.com (this “website”). While being operated and managed solely by Sigowill, the website provides information on products and services of Sigowill. In context with the website and the services provided on the website, personal data are processed. Sigowill is committed to protecting the privacy and security of its online visitors. Sigowill has created this Privacy Statement to inform our online visitors on our policy regarding the information gathering activities of sigowill.com.

Sigowill’s Corporate Compliance Department, oversees compliance with data protection laws and this Privacy Statement. Contact information for our Corporate Compliance Department may be found under the “How to contact us about this policy” section of this document.

In this Privacy Statement, we will inform you of:

What personal data we collect about you, How we collect your personal data, How we use your personal data, The basis on which we use your personal data, Who we share your information with, How long your personal data will be kept
Transfers of your personal data, The steps we take to protect your personal data, The rights you have in relation to your personal data; and How to contact us about this policy, Further information about the use of cookies

Sigowill’s Corporate Compliance Department, oversees compliance with data protection laws and this Privacy Statement. Contact information for our Corporate Compliance Department may be found under the “How to contact us about this policy” section of this document.

What personal data we collect about you

When you visit our website, certain data (for example, your IP address) is sent to our servers by the browser on your device through the use of cookies or other online identifiers. Please see “Further information about the use of cookies” in this document for more information on our use of cookies and your options for managing cookies. You may also submit personal data to us when you initiate a contact request form, search for job openings on our Careers page.

Personal data we collect about you may include:

Contact information such as your name, email address, phone number, job title, information about your company, country or region, Information about the nature of your contact request, Technical data, including your IP address, browser type and version, operating system, referring website or URL (i.e., the last site you visited prior to our website), date and time of your visit, Cookie data or other similar online identifiers, such as a unique visitor ID for recognizing returning visitors, number of visits, time of visit, pages visited, and duration of time on page,

How we collect your personal data, We collect most of this information from you:

When you submit a “contact us” request to receive more information about Sigowill as a service provider to your organization, to inquire about opportunities to be a supplier to Sigowill, to inquire about career opportunities with Sigowill, or to submit a general inquiry to us, To help analyse how you and other visitors navigate our website, and compile aggregate statistics about site use and response rates, we, with assistance from third party analytics service providers (e.g., Google Analytics) collect certain information when you browse our website through the use of cookies, pixel tags or other similar tools. Please refer to the section titled “Further information about the use of cookies” for additional information.

How we use your personal data

We process the personal data submitted to us by you or collected when you browse our website for the following purposes:

To respond to your requests for information and general inquiries initiated by you through the “contact us” forms on our website, To return information about current job openings matching the criteria you specified in your search on our Careers page and, if you choose to apply for a position, link you to our online application tool, To enable the delivery of the content and features of the website and improve its performance, For example, by understanding the type of browser or operating systems interacting with our site, we can ensure all pages display correctly and load in a timely fashion, To detect and prevent malicious attacks against our website, such as Distributed Denial of Service attacks, which would disrupt our ability to make our website available, To analyse visitors’ use of our website at an aggregate level (page visits, frequency and duration of visits) to provide better, more relevant content on our website, The basis on which we use your personal data, Under data protection law, we may only use your personal data if we have a proper reason for doing so. Our legal basis for processing your personal data for the purposes described above in the section titled “How we use your personal data” is primarily our legitimate business interests, such as:

The provision of information requested by website visitors (e.g., responses to contact requests, our newsletter, job opening search results or connection to our online job application tool), The protection of the infrastructure used to provide the website, in particular to identify, eliminate and preserve evidence of disruptions, The measurement of user behaviour on the website at an aggregated level (e.g., pages most frequently visited, average durations of visits, rates of response to newly posted content), Although it is not the primary purpose of our website’s contact request forms, if the nature of a website user’s request is related to an existing contract with Sigowill (for example, an inquiry about an order), our legal basis for using this information is to fulfil the terms of that contract and also our legitimate interest to provide timely response to our business partners.

Who we share your information with:

The personal data collected through the use of our website is shared with third party service providers – namely our website hosting provider and our website consulting partner – to make the content and features of the website available to you and to maintain the security and functionality of the website.

We engage third party service providers, such as Google Inc., to analyse the technical data (e.g., IP address, browser type and version, referring URL) and website visitor usage data (pages visited, durations and frequencies) generated by a website user’s activities while on the site to provide aggregated usage statistics to us.

 

We will only allow our service providers to handle your personal data if we are satisfied they take appropriate measures to protect your personal data. We also impose contractual obligations on service providers to ensure they can only use your personal data to provide the services we have instructed them to provide to us or to you and to ensure compliance with data protection laws.

Sigowill will not sell, trade or rent personal information obtained through this website to any third parties to be used for their own independent purposes. However, in the event of a change in control of Sigowill or sale by Sigowill of substantially all of its assets, any information owned by or in control of Sigowill may be transferred to the Sigowill successor. We will typically anonymize personal data in this circumstance, but it may not always be possible.

 

Other than as described above, we will only disclose your personal data to third parties when you have provided your express permission to do so; when we are required to do so under applicable law, regulation or judicial order; or as required to investigate actual or alleged fraudulent or criminal activities.

How long your personal data will be kept
Different retention periods apply to different data. The retention periods in place take account of:
The period for which the data is necessary to fulfil the purposes described in this Policy, Legal and regulatory requirements and guidance, Limitation periods that apply in respect to legal action, Our ability to defend ourselves against legal claims or complaints, The operational requirements of our business, When it is no longer necessary to retain your data, we will delete it or anonymize it.

Transfers of your personal data, particularly transfers of personal data of persons residing in the EU to recipients outside of the EU and what safeguards are applied to protect your data during such transfers.

Sigowill is a Chinese company. In order to provide the content, respond to your requests or deliver our newsletter to you in an efficient manner, it is necessary to transfer the personal data described in this Policy to servers located in the China/United States and administered by our third party information technology service providers in China or the United States.

In regards to contact requests, we may transfer the data provided by you in the contact request form to other Sigowill affiliates responsible for providing the requested response or located in the country indicated in your request form.

Such transfers may be subject to additional restrictions under the data protection laws of the country in which the website visitor resides, such as the EU’s General Data Protection Regulation. We implement appropriate safeguards to ensure such transfers comply with the relevant data protection laws and your personal data will be secure. If you would like additional information about these safeguards, please contact our Corporate Compliance Department as described in the section titled “How to contact us about this policy.”

 

The steps we take to protect your personal data
We implement appropriate technical and organizational measures to keep your personal data confidential and secure. We have appropriate security measures in place which take into account, in particular, the risks arising from accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to personal data. We require our third party service providers to demonstrate they also have appropriate technical and organizational measures in place. Those processing your personal data, including our third party service providers, will do so only in an authorized manner and for the purposes outlined in this Privacy Statement.

Under the GDPR, you can ask us to:

Provide a copy of your personal data as well as information on why it is processed, where and with whom it is shared or transferred to Correct, update or revise inaccurate or incomplete data about you, Remove or delete information we hold about you, particularly if it is no longer required for the purposes it was collected for and if the data is not subject to retention obligations, Restrict processing of your data in certain circumstances, such as if you contest the accuracy of the personal data, In certain circumstances, provide you with a copy of the personal data you provided to us in a structured, commonly used and machine-readable format and/ or to transfer it to a third party
How to contact us about this policy, please contact our Corporate Compliance Department avia email at privacy@Sigowill.com.

Further information about the use of cookies:

We use cookies to help us understand how users are using our website and to improve its content and operational performance. A ‘cookie’ is a small data file containing a string of characters that is sent to your device when browsing a website. When you visit the website again, the cookie allows the website to recognize your browser. Some of the cookies we use are essential for the website to function properly. We also use some non-essential cookies to collect information that helps us improve the site.

We use the following types of cookies:

Strictly necessary – these cookies are essential in order to enable the website and its features. Without these cookies, you will not be able to use the website. These cookies are deleted when you close your browser. Analytical/ performance (e.g., Google Analytics cookies) – these cookies collect information about how website visitors use or navigate the website, for example what pages are visited most often. The data collected by these cookies does not identify an individual user. All information collected by these cookies is aggregated and therefore anonymous. These cookies are used to help us improve the usability and performance of our website. If you do not wish for your information to be collected using cookies, most web browsers allow you to control cookies through your settings or preferences. For complete information about how to manage your cookie settings on your browser, please visit Aboutcookies.org. Please be aware that if you decline all cookies, some features of our website may no longer function for you.

For more information about Google Analytics or to opt out of tracking by Google Analytics on all websites, please visit http://tools.google.com/dlpage/gaoptout.

From time to time, our website may contain links to third party websites that are provided for the convenience of our visitors. These third party sites are not under our control and may have a different Privacy Policy. You should carefully review the privacy and legal information provided to you on those sites. In addition, Sigowill is not responsible for the content on these sites, and these links to not create or imply any approval or endorsement of that site by Sigowill. Sigowill makes no representations whatsoever as to any other website that you may access through our website.